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Privacy Policy

This policy explains how WeddingWeeks.com handles information from customers, vendors, venue owners, event partners, website visitors, and mobile app users.

Last updated: July 5, 2026

Plain-language summary

WeddingWeeks.com helps people discover wedding and event vendors, submit quote requests, view event inspiration, and connect with managed planning support. To do this, we collect contact details, event requirements, vendor profile data, inquiry activity, and basic website/app usage information.

1. Who We Are

WeddingWeeks.com is a wedding and event discovery platform for venues, decorators, caterers, photographers, planners, and other event service providers. References to "WeddingWeeks", "we", "us", or "our" mean the WeddingWeeks.com platform, website, mobile app, vendor/admin tools, and related services.

2. Information We Collect

Depending on how you use WeddingWeeks.com, we may collect the following information:

  • Customer details such as name, phone number, email address, city, event date, guest count, budget range, and event requirements.
  • Inquiry details such as selected vendor or venue, category, notes, quote request history, call or WhatsApp routing status, and follow-up status.
  • Vendor details such as business name, contact person, phone number, email address, address, service categories, pricing ranges, portfolio images, videos, descriptions, policies, availability, and subscription or listing preferences.
  • Account and admin information used to manage vendor dashboards, admin workflows, moderation, CRM, reports, and platform settings.
  • Technical and usage information such as IP address, browser/device type, pages viewed, referral URLs, approximate location from device/network data, cookies, analytics events, and crash or diagnostic data.
  • Content you upload or submit, including reviews, media, listing information, profile text, chat messages, inquiry notes, support requests, and feedback.

3. How We Collect Information

We collect information when you:

  • Submit a quote request, contact form, vendor onboarding form, or support request.
  • Use the WeddingWeeks.com website, mobile app, vendor portal, or admin portal.
  • Communicate with us through phone, WhatsApp, email, chat, social media, or other channels.
  • Upload vendor listing information, images, videos, pricing details, or service descriptions.
  • Interact with analytics, advertising, tracking, security, hosting, or messaging technologies used by the platform.

4. How We Use Information

We use information to:

  • Process customer quote requests and connect customers with suitable vendors, venues, or WeddingWeeks planning support.
  • Operate vendor listings, vendor dashboards, lead routing, inquiry management, moderation, and admin workflows.
  • Contact users by phone, WhatsApp, SMS, email, notifications, or similar channels about inquiries, vendor responses, support, verification, and service updates.
  • Improve search, recommendations, city/category pages, content quality, fraud prevention, and platform reliability.
  • Measure performance, run analytics, personalize content, and understand how users interact with the website and app.
  • Verify vendors, review listing quality, prevent misuse, investigate suspicious activity, and enforce our terms.
  • Comply with legal, tax, accounting, security, dispute-resolution, and regulatory obligations.

5. Sharing of Information

We may share information in these situations:

  • With vendors or venues when a customer asks for quotes, availability, pricing, or event support.
  • With WeddingWeeks team members, contractors, and support partners who help operate the platform.
  • With service providers for hosting, databases, analytics, email, SMS, WhatsApp, payment processing, CRM, fraud prevention, customer support, security, and infrastructure.
  • With legal, regulatory, law-enforcement, tax, or government authorities when required or reasonably necessary.
  • During a business transfer, merger, acquisition, financing, restructuring, or sale of assets, subject to reasonable confidentiality protections.

We do not sell personal information as a standalone product. We may use advertising or analytics technologies that process usage data to help us measure and grow the platform.

6. Vendor and Public Listing Information

Vendor profile information, portfolio media, service descriptions, price ranges, locations, categories, verification labels, and similar listing details may be displayed publicly on WeddingWeeks.com, in search engines, in social previews, or in promotional placements. Vendors should only submit content they have the right to publish.

7. Cookies, Analytics, and Tracking

We may use cookies, pixels, server logs, analytics events, and similar technologies to keep the service working, remember preferences, prevent abuse, measure traffic, improve SEO/content performance, and understand lead flows. Browser settings may allow you to block some cookies, but parts of the platform may not work correctly without them.

8. Data Retention

We keep information for as long as needed to provide services, manage inquiries, maintain vendor records, comply with law, resolve disputes, prevent fraud, and keep business records. Retention periods may differ by information type and legal requirement.

9. Security

We use reasonable technical and organizational safeguards to protect information. No website, mobile app, database, transmission method, or storage system can be guaranteed to be completely secure. Users and vendors should protect account credentials and notify us if they suspect unauthorized access.

10. Your Choices and Rights

You may request access, correction, deletion, or restriction of your personal information, subject to identity verification, legal obligations, platform safety, and legitimate business needs. You may also opt out of non-essential marketing messages where an opt-out method is available.

11. Children

WeddingWeeks.com is intended for adults and people planning events with appropriate legal capacity. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and remove it where appropriate.

12. Third-Party Websites and Vendors

Our platform may link to vendor websites, social profiles, maps, payment tools, messaging platforms, or other third-party services. Their privacy practices are governed by their own policies, not this policy.

13. Changes to This Policy

We may update this Privacy Policy as our services, legal requirements, or business practices change. The updated version will be posted on this page with a revised date.

14. Contact

For privacy questions or requests, contact WeddingWeeks.com at support@weddingweeks.com.

Also readTerms of Use